Lake Creek Lodge Policies

Reservations

  • We will confirm your reservation upon receipt of a 30% deposit. Visa and MasterCard accepted.
  • A 3-night minimum is required during the summer season and holiday periods.
  • 1 or 2-night reservations are often available during the summer season, but must be reserved by calling 1-800-797-6331.
  • Check our website for off-season specials.

 

Pets

  • Pets are welcome in Cabins 1-13 and 17-20.  Pets are not allowed in Cabins 14, 15, 26, 27 & 28.
  • There is a $20.00 fee per pet, per day.
  • No more than 2 pets per cabin.
  • We require pets to be kept in a kennel if left unattended in a cabin. A charge of up to $150.00 for excessive cleaning of cabins may be applied if these policies are not followed.
  • Pets MUST be kept on leash, at all times. This means a leash attached to a human being OR a leash attached to your cabin deck (that keeps your pet ON the deck). There are no exceptions. Please remember, not everyone is comfortable with dogs!
  • Pet waste MUST be picked up. 
  • If these rules are not followed:
    • You will receive a warning after the 1st offense
    • A charge of $250.00 will be added to your bill for the 2nd offense
    • Your ability to re-book WILL BE TERMINATED after the 3rd offense.

 

Check-In / Out

  • Check-in time is after 4pm.
  • Check-out time is by 11am.
  • No extensions are granted for late check-outs during high season periods.
  • If the cabin you have reserved is ready for occupancy, an early check-in may be possible. Please call the day prior to your arrival to check with the Front Desk.
  • The lodge office is not open 24 hours a day. Please let us know if you will be arriving after 5:00 PM so that we may make special arrangements for you.

 

Cancellations

  • October 1st to Memorial Day bookings (excluding the Holiday Season) will receive a full refund if reservation is canceled 72 hours prior to arrival.  There is no refund of deposit thereafter.
  • Memorial Day to September 30th bookings will receive a full refund, less a cancellation fee of $100.00, if reservation is canceled 60 days prior to arrival.  There is no refund of deposit thereafter.
  • Winter Holiday Season bookings will receive a full refund, less a cancellation fee of $100.00, if cancelled 30 days prior to arrival.  There is no refund of deposit thereafter.  
  • The same amount of notice required to cancel a reservation without loss of deposit is required to switch cabins if you are staying in a Homeowner cabin (17, 18, 20, 26, 27, and 28).
  • There are no refunds for late arrivals or early departures.

 

Guests

  • Only registered guests may use the facilities or stay overnight.

 

RVs

  • RV camping is not permitted at Lake Creek Lodge.  RV lodging is permitted in some of the Metolius campgrounds, as well as HooDoo’s Camp Sherman Resort & RV and Cold Springs Resort.

 

Smoking

  • The property, including all cabins, is smoke free. A charge of $100 per cabin will be applied if this policy is not followed.

 

Room Service

  • We do not provide daily towel and linen service. Towel changes are offered on the 3rd day. During your stay housekeeping service can be requested.

 

Pool Towels

  • May be picked up, at check-in, in the Main Lodge.

       

Fireplaces

  • We do not allow fires during the months of June, July, August or September.  Subject to change depending on the weather.  Firewood & kindling is provided but limited to 1 bundle per day per cabin.  Additional bundles can be purchased at the Main Lodge.